The office, forensics department, and receiving department are open from Monday to Friday from 9am to 5pm PST.
Shipments are accepted during our operating hours and are not accepted on Saturdays. Please do not select Saturday Delivery if sending samples to our laboratory.
The laboratory is operational after-hours on weekdays.
Processing begins immediately once the samples arrive at the laboratory. You can track the status of your test from your secure online account 24/7. You will be notified once your samples arrive at the laboratory and you will also be notified as soon as your test is complete.