We are not open on weekends or holidays. Specifically, our laboratory is closed on weekends and the following holidays*:
- New Year's Day
- Martin Luther King Jr. Day
- Family Day
- President's Day
- Good Friday
- Memorial Day
- Victoria Day
- Juneteenth
- Canada Day
- Independence Day
- B.C. Day
- Labor Day
- National Day for Truth & Reconciliation
- Columbus Day
- Veterans Day
- Remembrance Day
- Thanksgiving Day (both Canadian & US)
- Christmas Day
*For holidays occurring on a Saturday, the laboratory will be closed on either the Friday preceding the holiday, or the Monday after the holiday.
When calculating the estimated processing time for your test order, please note that weekends and holidays are not considered business days. If your package is delivered on a weekend or holiday, no action will be taken as our receiving department is closed. Operations, including sorting and sample receiving, will continue as per usual on the next business day.