Activating your kit is the very first thing you should do. When you activate your kit, you are creating your account associated with your DNA Test. Once your account is created, status updates and your results will be released within this account. The individual who completes activation becomes the account holder and is responsible for ensuring they have the authority and consent required for testing and for receiving the results. By activating the kit, the account holder confirms that all required permissions have been obtained and that the information entered is accurate.
Anyone with your login credentials can access the account, including test results. The individual who activates the kit is responsible for keeping their login information secure. Once activation is complete, the laboratory cannot access or change account details, including the email address or password. If login information is shared, lost, or accessed by another person, the laboratory is not responsible for any resulting changes to the account or access to results.