Shipping
- I shipped my package, why don’t I see any updates when tracking the package?
- What if I did not Activate my kit before shipping my samples to the laboratory?
- How long does it take for USPS to deliver my swabs to your lab?
- I did not send my swabs back in the original cardboard kit box. What do I do?
- How to Order Replacement Swabs
- I dropped off my swabs in a USPS dropbox, but don't see any tracking updates. Why?
- Can I drop my package into a USPS drop box?
- USPS is showing my package is "Delivered to Agent for Final Delivery". What does this mean?
- USPS says my package is delivered, why isn't is showing as received in my account?
- How can I track my USPS return package?