Help with Sample Collection
- What if I did not Activate my kit before shipping my samples to the laboratory?
- My pet licked my swabs, can I still use them?
- Can things like illness, medications, smoking, or daily activities change the outcome of my DNA test?
- What if I ate within 1 hour or breast fed my baby within 3 hours of sample collection?
- I did not send my swabs back in the original cardboard kit box. What do I do?
- How to Order Replacement Swabs
- How to change your test from Paternity to Sibling, Grandmother, Grandfather, Aunt or Uncle Test
- What should I do if I lost, damaged or contaminated my swabs during sample collection?
- Can I submit a sample using my own swabs or items?
- Why is it important to let the swabs dry completely before sealing the specimen envelope?